Protect Your Business From The Hidden Costs Of Staff Turnover
The average cost of replacing a skilled employee exceeds 150% of their annual salary—largely due to lost institutional knowledge. Our IP Production system creates a permanent knowledge infrastructure that withstands personnel changes and maintains operational excellence through any transition.
Protect What Matters: Turn Employee Knowledge Into Lasting Business Value
What is IP Production
IP Production is the systematic identification, documentation, and conversion of organisational knowledge into structured learning assets.
It transforms tacit knowledge (what employees know) into explicit knowledge (what the organization owns).
Studies indicate that
up to 42% of the knowledge required for job performance is unique to each organization.
This means it cannot be readily replaced through external hiring. This "organisational dark matter" represents an existential risk when concentrated on individuals rather than systems.
ROI Components
Reduced onboarding time
New employees reach productivity much faster when provided with comprehensive IP-based training.
Decreased turnover costs
The average cost of business disruption during personnel transitions decreases when knowledge transfer is systematised.
Scalability advantage
People often say, "Since they expanded, their service has declined." Organisations can grow rapidly without a decline in quality.
Quality improvement
Error rates in critical processes decline when standardised through IP documentation.
Retain Critical Knowledge Through Systematic IP Production
Our Approach
Assessing and merging what employees know, and business process.
Creating comprehensive, user-friendly documentation of key processes.
Producing video demonstrations, interactive tutorials, and visual aids to capture nuanced skills.
Structuring knowledge assets into coherent learning journeys for different roles.
Establishing feedback mechanisms to keep knowledge assets current and relevant.
In an era of unprecedented workforce mobility, IP Production transforms a critical vulnerability into a strategic advantage. By making knowledge preservation systematic rather than accidental, organisations protect their most valuable asset—their unique operational intelligence—regardless of who comes and goes.
Who we serve best
New Industry, New Challenge? We Solve Software & Process Problems—No Matter the Business!
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We streamline course creation, optimise LMS tools, and enhance training with AI-powered solutions.
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Leveraging a robust creative foundation in Pro-Audio and Pro-Video, we elevate creative workflows through customised strategies and comprehensive software solutions, for a smooth and efficient production process from start to finish.
Our focus on innovation allows us to address unique challenges, ensuring that every project achieves its maximum potential with precision and ease. -
Having extensive experience in both retail and after-sales support, we possess valuable insights into customer service and the challenges of losing skilled team members.
Our expertise lies in documenting business applications, training teams on electronic products, and enabling them to sell technology solutions effectively.
We focus on optimising every touchpoint in the customer journey, ensuring a seamless integration of support and sales processes that drives both employee engagement and customer satisfaction. -
With specialized expertise in adopting new software tools, we excel in self-onboarding, mastering applications quickly, and imparting knowledge to others.
This approach guarantees that essential business knowledge remains within the organization, preventing any potential loss when an employee departs.
Our comprehensive documentation and training facilitate seamless transitions and foster continuous team development. -
With over 15 years of experience in Apple technical support, repairs, and training, we excel in delivering exceptional assistance. Our expertise allows us to optimize macOS workflows effectively while enhancing both creative and business software applications.
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